Privacy policy
What we collect when you call or book, and what we do with it.
Information we collect
When you call us or submit our service request form, we collect the details needed to schedule and perform your repair: your name, phone number, service address, ZIP code, the appliance type and a description of the problem, plus any preferred date and time you provide.
How we use it
We use this information solely to schedule appointments, perform and warranty repairs, follow up on your service, and keep basic business records. We do not sell, rent or trade your personal information to anyone.
Form processing
Our online form is processed by Web3Forms, which transmits your submission to us by email. Their handling of form data is governed by their own privacy policy.
Cookies and analytics
This site does not require cookies for browsing. If we enable basic analytics, the data is aggregate and anonymous — page views, not personal profiles.
Data retention and your choices
Service records are kept as long as needed for warranty coverage and standard business bookkeeping. You may ask us at any time to update or delete your contact information by calling (509) 890-7433.
Contact
Questions about this policy: Tri-Cities Appliance Pro, 2100 Bellerive Dr, Richland, WA 99352 · (509) 890-7433.