The five towns on our daily route
Our technicians leave Bellerive Drive in south Richland and work through Kennewick, Pasco, Richland, West Richland and Benton City. If your address carries one of the ZIP codes below, you are inside our area, and you can book a day and arrival window online or by phone.
Each day's schedule is built as a route rather than a list, so it helps to know how the towns connect. Richland and Kennewick sit on the same west side of the Columbia River, and moving between them never involves a bridge. Pasco lies across the river: from Richland we take the Interstate 182 bridge, and when the route comes out of Kennewick we use the Blue Bridge on US 395 or the Cable Bridge. West Richland sits just west of Richland, and Benton City lies further west again, off Interstate 82 near the Red Mountain wine area, with Highways 224 and 225 running through it.
These are the ZIP codes we serve:
- Kennewick: 99336, 99337, 99338
- Pasco: 99301
- Richland: 99352, 99354
- West Richland: 99353
- Benton City: 99320
The towns differ more than people expect. Kennewick's water report lists a hardness that swings through the year, West Pasco keeps adding homes with second-floor laundry rooms, central Richland still has its wartime alphabet houses, West Richland lots hold shop freezers, and Benton City has many manufactured homes and wells. Each town page explains what that means for your washer, dryer, refrigerator, range, ice maker or dishwasher.
Kennewick
99336 · 99337 · 99338Same side of the river as our base. From Southridge and Canyon Lakes to Hansen Park, Union/Edison and the older grid near downtown, Kennewick mixes larger newer homes with long-serving appliances, all on water the city reports at 50–200 ppm hardness.
Pasco
99301Reached over the Interstate 182 bridge from Richland. The Broadmoor area, Road 68, Road 100 and Sandifur Parkway bring many second-floor laundry rooms, while East Pasco around Lewis, Sylvester and Court has established homes and older appliances.
Richland
99352 · 99354Home to our base on Bellerive Drive. Remodeled alphabet houses near George Washington Way and Jadwin Avenue, newer construction at Badger Mountain South and Badger Mountain Village, and windy, dusty lots in Horn Rapids each wear on appliances differently.
West Richland
99353A short drive west of our base. Between Van Giesen Street, Paradise Way, Bombing Range Road and Keene Road, larger lots and acreage often come with detached shops holding second refrigerators and freezers, and homes toward Red Mountain may draw from private wells.
Benton City
99320The western end of our route, off Interstate 82. Homes on the grid near Ninth Street and along Highways 224 and 225, a good share of manufactured houses with tight alcoves, and widespread well water shape the repairs we make there.
Questions we hear
How can someone tell whether an address is inside the service area?
Check the ZIP code. If it is 99336, 99337, 99338, 99301, 99352, 99354, 99353 or 99320, the address is in one of our five towns. If it sits right at the edge of town or you aren't sure, call the office with the street address and they will confirm before booking.
Do you go out to Finley?
Finley lies southeast of Kennewick, outside the city itself. Call the office with the full street address and ZIP code, and they will tell you whether a visit fits the route that day and, if it does, offer you a day and arrival window on the same call.
How do you schedule visits across five different towns?
The office builds each day as a route starting from our south Richland base, grouping stops so the technician isn't crossing the river back and forth. You still choose your day and arrival window, and the office confirms it by phone. The technician calls when heading to you.
Do rural properties, shops and acreage get visits too?
Yes. Detached shops in West Richland, well-water homes out toward Red Mountain and manufactured homes around Benton City show up on our schedule every week. When booking, mention gates, long driveways or which building holds the appliance, so the technician finds it without delay.
Pick a day and an arrival window
Tell us what is wrong, choose when suits you, and the office calls to confirm. The technician tests the machine before quoting, and you read the number before a single panel comes back off for the repair.
- The office confirms by phone
- The technician calls when on the way
- Nothing starts until you approve the price